All products are made to order. We take quality seriously. Here is how we handle issues — clearly and without corporate double-speak.
If your product arrives defective, damaged, or incorrect — we will replace it or issue a full refund. Email [email protected] within 14 days of delivery with your order number and a photo of the issue. We will resolve it within 2 business days.
Email us within 7 days of delivery. Exchanges are subject to production availability. You may be responsible for return shipping in some cases.
Because all products are made to order specifically for you, we cannot accept returns or issue refunds for change of mind. Please review size guides carefully before ordering.
Digital books are non-refundable once the download link has been accessed. If you have a technical issue, contact us and we will resolve it immediately.
Approved refunds are processed within 5–7 business days to the original payment method — Razorpay (India) or Stripe (Global).
Orders can be cancelled within 24 hours if production has not yet begun. Email [email protected] immediately with your order number.